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Monday – Friday: 7 a.m. – 5 p.m.(865) 555-0100

Included

A tub that looks ready, and a record that it was checked

The hot tub is the line item guests review most. We keep it clean on the outside and report on it honestly; the chemistry stays with whoever services your tub.

Anything with chemicals or equipment, like shocking, balancing, draining and refilling, is for your tub service. We tell you what we see and when.

What the crew does

  • Cover lifted, lid wiped and latches checked

  • Shell and waterline wiped, filter rinsed on its schedule

  • Test-strip reading photographed and sent to you

  • Steps, rails and towel hooks swept and wiped

  • Rocking chairs, swing and deck table wiped

  • Grill grates brushed on request

  • A note if water looks cloudy, low or off

A-frame cabin with a deck, hot tub and wooden steps among trees

How a visit goes

How the tub and deck run

  1. 01

    Step 1: Lift the cover, photograph the water

    Before anything is touched.

  2. 02

    Step 2: Strip reading

    One test strip, photographed on a white card.

  3. 03

    Step 3: Shell, waterline and filter

    Wiped and rinsed to the schedule you give us.

  4. 04

    Step 4: Deck and rail

    Swept first, then wiped.

Before and beyond

What we need, and what we leave to your tub service

  • What helps us

    The tub in guest-ready condition, with its manual or schedule where we can find it.

    • The tub's brand and model, for the walkthrough

    • Your filter rinse schedule

    • Your tub service's number, for the report

    • Where the cover lifter lives

  • What we don't do

    A tub is a chemistry and an electrical question, so we stay on the surface.

    • Add or balance chemicals

    • Drain, refill or open the equipment bay

    • Change a filter or a cover

    • Deck repairs, staining or snow clearing

Questions

About hot tubs and decks

Is the strip reading a water test?

No. It's a photo of one strip so you and your tub service can see the water that day. A real water test and treatment stay with your tub service.

Do you clean in winter?

Yes. We sweep the steps first, and we tell you when ice is building where guests walk.

Put the tub on your list

Tell us the model on the form, and we'll fold the tub into your walkthrough.