How pricing works
We don't print a price, because a two-bedroom cabin and a seven-bedroom lodge with a tub aren't the same job. This is how the number is decided, and when you get it.
What decides the price
Six things move it, and the walkthrough form asks about each.
Bedrooms and baths, and how many beds are made up
A hot tub, a game room, a fireplace
How many turnovers a month, and which weeks
Linen: yours, ours or a rental service's
Add-ons like laundry, grill reset and firewood counts
How far up the mountain road the cabin is
What the estimate includes, and what it doesn't
The estimate is written, one line per job.
Includes: the turnover checklist, bed changes, restock from your list, the photo report
Includes: each add-on as its own line
Doesn't include: supplies you want us to buy, or repairs
Doesn't include: anything that needs a specialist, like a flue or tub chemistry
What happens at the walkthrough
Ellen or Rhiannon walks the cabin with you, in person or on video, and photographs every room.
Counts beds, baths and towels
Notes the tub's model, the hearth type and the game room
Asks where the lockbox is and how the bears are handled
When a checkout runs late
Weekend turnovers run until 7 p.m. on Saturdays and 6 p.m. on Sundays. The phone is answered in those hours.
A late checkout is added to that turnover as a labeled line
After hours, a message gets a reply the next morning
A call-back for a missed item is not charged as a new turnover
When you get the number
Within one business day of the walkthrough, by email or text, before we book anything.
A flat price per turnover, by cabin
A separate flat line for each add-on
Nothing is booked until you approve the estimate
If the cabin or the calendar changes
Add a bedroom, drop the tub, or move to a different booking site and we reprice that line, in writing, before the next turnover.
Changes are agreed in writing first
A cancelled booking follows the cancellation policy
Nothing changes quietly
A worked example
A four-bedroom cabin, with no number in it
Here are the five things we'd ask about a cabin like this one, and what each does to the estimate.
Four bedrooms, three baths
The beds and baths are the base of the estimate. Each bed is a set of linen to change, each bath a room to scrub.
A wood fireplace and a game room
Each is a line on the checklist. They're the first lines owners keep and the last they cut.
A hot tub on the deck
Cover, shell, filter and deck, with the strip photographed. Added as its own line.
Eight turnovers a month, most weekends
A steady calendar lets us hold a crew each weekend, so the per-turnover line is lower than for a cabin booked now and then.
Up a gravel road, ten minutes from the Parkway
A long or steep drive can lengthen the day. We note it at the walkthrough, not after.
Get the number in writing
A request books nothing. We walk the cabin, then send the estimate.